Return Policy

PalmBeach Jewelry is proud to offer a 30-day hassle-free return window. We’re confident that our jewelry will exceed your expectations, but if for some reason it does not, we’ll be happy to take it back.

• Non-Personalized, Unused Items - return within 30 days for a full refund.
• Personalized items – return within 30 days for a full refund (only if it’s our mistake).
• Defective Product - return within 30 days for a full refund.
• Fragrances - You must contact customer service for consideration of fragrance returns. Fragrances must be returned unopened in their original packaging to be considered for a refund.
• Exchanges - We are not accepting exchanges at this time.
• After 30 Days - contact customer service for more information.
• You must return all products as they were received, in original boxes with all their contents. Fragrances must be returned unopened in their original packaging to be considered for a refund.
• Simply click the button below to start your return:



Refunds - You will be refunded automatically once the return is received by PalmBeach Jewelry.

If you have any questions, please Contact our Customer Service Department We will respond within 24 hours.