Return Policy

PalmBeach Jewelry is proud to offer 30-day hassle free returns. We’re confident that our jewelry will exceed your expectations, but if for some reason it does not, we’ll be happy to take it back.

  • Non-Personalized, Unused Items - return within 30 days for a full refund.
  • Personalized items – return within 30 days for a full refund (only if it’s our mistake).
  • Defective Product - return within 30 days for a full refund.
  • Fragrances - You must contact customer service for consideration of fragrance returns. Fragrances must be returned unopened in their original packaging to be considered for a refund.
  • Exchanges - We are not accepting exchanges at this time.
  • After 30 Days - contact customer service for more information.
  • You must return all products as they were received, in original boxes with all their contents. Fragrances must be returned unopened in their original packaging to be considered for a refund.
  • Simply click the button below to start your return:

  • Refunds You will be refunded automatically once the return is processed via Happy Returns.

If you have any questions, contact our Customer Service Department via email at [email protected] We will respond within 24 hours.